FAQ

Get Started

14 Results for “Get Started”

How do I receive my pay directly onto my card?

Visit your employer portal and click on the Direct Deposit tile to follow instructions.

If you don’t have access to an employer portal, contact your employer’s HR representative to enroll in direct deposit2 and provide your Wisely card’s routing and account numbers.

You can find the routing and account number for your Wisely card by downloading the myWisely mobile app7 or logging into myWisely.com.

Go to your account settings, then tap or click “Account Numbers”. You can also download the myWisely app7 and opt in to get paid up to 2 days early14 with direct deposit at no extra cost.18 For more information click here.

Upgrade17 may be required to add pay from other sources other than the employer who isssued your card. Learn more

Where can I get the myWisely® app?

The myWisely app7 can be downloaded from either the Apple® or Google Play store:

App StorePlay Store

Use the app7 to access your account anywhere, anytime: check your balance, view transaction history, find nearby ATMs or see spending trends while you’re on the go.

NOTE: The myWisely® mobile app7 is only available on devices using the following versions:
iPhone (iOS 10.0 or later)
Android (5.0 and up) devices

What are the benefits of upgrading my card?

Upgraded17 members get access to premium features that allow you to add funds to your cards from a variety of places: second jobs, Western Union, and government benefits with no cost.18

You can also download the myWisely app7 and opt in to get paid up to 2 days early14 with direct deposit . For more information about early direct deposit14 click here.

Wisely Pay Only

How can I add funds to my Savings Envelope12 and start saving money?

Register or log into the myWisely® app7 or at myWisely.com.

Tap or click “Future,” tap or click “add money” and type in the amount that you would like to save.

While funds moved to your envelope12 will no longer be in your available balance, you can always move them back. myWisely® will even discover opportunities for you to roll over extra funds into your savings envelope.12

Can I automate my savings?

Yes! In the myWisely app7 or myWisely.com, you can tell us to automatically move a specific dollar amount each month, or a dollar amount or percentage of each paycheck.

You can turn this on or off at any time.

How do I know which card I have?

Confused if you have Wisely Pay or Wisely Direct?
Check on the back of your card for the small print on the lower half.

Wisely Pay CardBack of Wisley Pay card
Wisely Direct CardBack of Wisley Direct card

Need more help?

Browse our help topics

Browse help