Get Started

You should receive your card in the mail 7-10 business days after enrollment. If you don’t, give us a call at 1-866-313-9029 for Wisely Direct cards.

Call 1-866-313-6901 for Wisely Pay cards.

How do I know which card I have?

Once you’ve received your card, you will need to activate it and set your PIN (Personal Identification Number) using the myWisely^® app by visiting mywisely.com. For your security purposes, do not use personal information as your PIN.

You may also call to activate your card. Wisely Pay members: 1-866-313-6901, Wisely Direct members: 1-866-313-9029, Wisely Cash members: 1-877-431-5860

Visit your employer portal and click on the Direct Deposit tile to follow instructions.

If you don’t have access to an employer portal, contact your employer’s HR representative to enroll in direct deposit² and provide your Wisely card’s routing and account numbers.

You can find the routing and account number for your Wisely card by downloading the myWisely mobile app⁷ or logging into mywisely.com.

Go to your account settings, then tap or click “Account Numbers”. You can also download the myWisely app⁷ and opt in to get paid up to 2 days early¹⁴ with direct deposit at no extra cost.¹⁸ For more information click here.

Upgrade¹⁷ may be required to add pay from other sources other than the employer who isssued your card. Learn more

The myWisely app⁷ can be downloaded from either the Apple^® or Google Play^™ store:

Use the app⁷ to access your account anywhere, anytime: check your balance, view transaction history, find nearby ATMs or see spending trends while you’re on the go.

NOTE: The myWisely^® mobile app⁷ is only available on devices using the following versions:
iPhone (iOS 10.0 or later)
Android (5.0 and up) devices

Upgraded¹⁷ members get access to premium features that allow you to load funds to your cards from a variety of places: Second jobs and government benefits directly deposited at no cost¹⁸. You can also add cash in-store. How do I add cash to my card?

After upgrading, you can also opt in to get paid up to 2 days early¹⁴ with direct deposit on the myWisely app⁷ or mywisely.com. Learn all the benefits of upgrading your card.

Click to upgrade NOW.¹⁷

Register or log into the myWisely^® app⁷ or at myWisely.com.

Tap or click “Future,” tap or click “add money” and type in the amount that you would like to save.

While funds moved to your envelope¹² will no longer be in your available balance, you can always move them back. myWisely^® will even discover opportunities for you to roll over extra funds into your savings envelope.¹²

No, only primary cardholders are eligible to use the Savings Envelope¹² in the myWisely^® app.⁷

If you have a secondary card, you will not be able to access this feature.

No, there is no fee¹⁸ to start saving with your Savings Envelope.¹²

Yes! In the myWisely app⁷ or myWisely.com, you can tell us to automatically move a specific dollar amount each month, or a dollar amount or percentage of each paycheck.

You can turn this on or off at any time.

The Savings Envelope¹² is part of your Wisely account.

It is not a savings account, and it does not earn interest.

Your Savings Envelope¹² is only limited to the total limit of your Wisely^® account. See your cardholder agreement for more details.

Check on the back of your card for the small print on the lower half (as shown below) to see your card type.

Back of Wisely Pay card

Back of Wisely Direct card

Unfortunately, you will need to have this information on-hand in order to request a Wisely^® card for them.

To activate it and set a PIN (Personal Identification Number), the secondary member can use the myWisely^® app⁷ or visit mywisely.com. The secondary member may also call to activate their card; Wisely Pay members: 1-866-313-6901, Wisely Direct members: 1-866-313-9029. You can locate the card type on back of the card in small print on the lower half. Secondary members will use their personal information, such as Social Security Number, to activate their Wisely card.