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  • Can I transfer funds from my Wisely card to my bank account or an external debit card?

Can I transfer funds from my Wisely card to my bank account or an external debit card?

Yes, there are two ways you can do this. You can transfer using your bank account information or, if available to you, your external debit card information. Fees may apply (see below).

To transfer to a personal bank account

  1. Register or log into the myWisely® app or mywisely.com.
  2. Select Move Money, then Transfer Money.
  3. Enter your routing number and account number of the receiving bank to complete the transfer.

Note: It may take 3 business days to enroll and validate an account at another financial institution. Once an account is validated, it may take up to 3 business days to complete each transfer. Fees, terms and limits apply. Log into the myWisely® app or mywisely.com to see your Cardholder Agreement and List of Fees, as well as your Limits Table for more information.

To transfer using your external debit card information (i.e. your 16-digit debit card number)

  1. Register or log into the myWisely® app or mywisely.com.
  2. Select Move Money, then Transfer Money.
  3. Enter your external debit card number to complete the transfer.

Note: Transfers using your external debit card information are currently available only to members who have a Funds transfer fee (Instant Transfer/Debit) in their Cardholder Agreement and List of Fees. Transfers using your external debit card information are typically processed within 30 minutes but could take longer due to network timing, receiving bank processes, or other factors.

Only one external debit card may be linked to your Wisely account. Transfers to your external debit card are final and not reversible. Fees, terms and limits apply. Log into the myWisely® app or mywisely.com to see your Cardholder Agreement and List of Fees, as well as your Limits Table for more information.

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