Don’t worry! If your card is lost or stolen,23 be sure to instantly lock your card using the myWisely® app7 or on mywisely.com so your card cannot be used. To lock your card, log into the myWisely mobile app7 or mywisely.com and go to account settings, then open card settings.
You can also contact the call center immediately: 1-866-313-6901.* We will cancel your card and transfer the funds to a new card that will be sent to you.
Please note that funds are not transferred until your new card has been activated.
* Wisely Direct customers call 1-866-313-9029.
How do I know which card I have?